Shipping Policy

1. Shipping Methods and Times

We strive to process and ship all orders within 1-3 business days, excluding weekends and holidays. Once your order has been processed, you will receive a confirmation email with tracking information.

  • Domestic Shipping (United States): We offer standard shipping and expedited shipping options within the United States. Standard shipping typically takes 3-7 business days for delivery, while expedited shipping takes 1-3 business days.

  • International Shipping: We offer international shipping to most countries worldwide. International shipping times vary depending on the destination and customs processing. Typically, international orders arrive within 7-21 business days after shipment.

2. Shipping Rates

  • Domestic Shipping (United States): Shipping rates for domestic orders are calculated based on the total weight of the order and the selected shipping method. Free shipping may be offered for orders above a certain dollar amount, which will be indicated during checkout.

  • International Shipping: International shipping rates are calculated based on the destination country and the total weight of the order. Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs agency.

3. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your shipment by clicking on the tracking link provided in the email or by visiting the carrier's website and entering the tracking number.

4. Order Processing

Orders are processed and shipped from our warehouse facility in [Location]. If there are any delays in processing your order or if items are temporarily out of stock, we will notify you promptly via email.

5. Shipping Restrictions

  • We currently do not ship to P.O. boxes. Please provide a physical address for delivery.
  • Some items, such as hazardous materials or oversized products, may have shipping restrictions. Details will be provided on the product page if applicable.

6. Order Changes and Cancellations

If you need to make changes to your order or cancel it, please contact our customer service team as soon as possible. Once an order has been shipped, we are unable to make changes or cancelations, but you may return the items following our return policy.

7. Lost or Damaged Shipments

In the rare event that your order is lost or damaged during shipment, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order or a replacement as quickly as possible.

8. Contact Us

If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact our customer service team at support@brandfashionretail.com or through our Contact Us page on the website.


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